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Business Case:
Leadership Engagement

Servant Leadership in a Digital Age

- Client Case -

ABB Logo | MQ Learning

- Situation/ Objectives -

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The digital era provides an abundance of technology breakthroughs and is characterized by the exponential growth of intelligence, the vast amount of digital solutions, & accelerated speed of change - VUCA.

 

ABB wanted to develop leadership capabilities in the digital age, focusing on developing a co-creation mindset to embrace collective intelligence. 

  • Encouraging Self-Leadership in the organization irrespective of levels

  • Leveraging Collective-Intelligence through Collaboration & Co-creation for emerging complexities

  • Promoting Systemic-Thinking of Digital Age

  • Building Self-Organized Communities of Practices

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- Approach -

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We worked with the ABB team to design an eight-week learning journey for participants with a high level of learning agility.

 

The key components of the approach include:

  • Based on principals of Servant Leadership concept aligned to the digital age; embodied learning

  • Blended approach - the intersection of modules, action commitments, and self-organized communities

  • Journey of 25+ hrs in 8 weeks; additional optional resources include webinars, collaborative dialogs, and pre-reads

Servant Leadership ABB Program Design | MQ Learning

- Results/ Impact -

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The program equipped ABB's global leaders with a shared language and mindset for the digital age — moving from traditional top-down leadership to a servant leadership approach built on co-creation and collective intelligence.

 

Participants formed self-organized communities of practice that continued driving peer learning and collaboration beyond the program itself. In a follow-up check a year later, the team had defined their priorities for the coming year based on servant leadership principles — and were actively implementing them across the organization. Team engagement scores increased substantially, reflecting the lasting human impact of embedding servant leadership into ABB's global culture.

WHAT COMPANIES SAY

Breeze Testimonial | MQ Learning
ABB Logo | MQ Learning

"The way MQ Learning designs and facilitates their workshops is shaped by the creativity that was deeply rooted in rich and versatile life experience. The depth of conversations is truly what we need in the business world."

—  Chunfeng D., Leadership Digital, ABB

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